Eric S. Townsend

TRIPLE THREAT: strategic, tactical, creative, plus available remote or hybrid.

Prolific Writer / Award-Winning Marketing Communications


Plug-and-play resource whose creativity and range pair well with strong strategic acumen (MBTI, Clifton, DISC). Catalyst and problem-solver behind product launches, acquisitions, and other success stories. Bridge-builder, communicator, and writer who works to resonate and move needles on the frontlines. Advocate for quality and artistry.

Sample publishing at recklessraven.com.

PERFORMANCE:
• $10.1B loans, 26K closes ($387K avg), $14.4M budget for COSTCO partner STRONG HOME
• $68.2M leases on PPC ads, email, and other leads from 75+ websites for GATES HUDSON
• $663M acquisition by ORACLE from advances as fractional CMO for startup LATISTA
• $500+M cert/IRA revenue from 19K new members (+105%, +171% goals), plus helped launch Digital Investor (9.3M visits, $4.5B invested, 2023) for NAVY FEDERAL CREDIT UNION
• $200+M revenue as proposal lead for LEO A DALY (largest private U.S. architect/engineer)
• $17.1M in digital marketing and creative revenue for ZINC, SQN, and GLIMPSE DIGITAL

MARKETING & CREATIVE SKILLS:
• Creative Direction • Website Development • Advertising • Multimedia Design • Writing & Editorial • SEO • Strategy • Positioning • Differentiation • LeadGen • Sales

BEHAVIORAL:
• Listening • Awareness • Empathy • Curiosity • Critical Thinking • Artistry • Presentation • Channel Navigation • Consensus • Project Management

CLIFTON STRENGTHS:

  1. Strategy
  2. Achievement
  3. Ideation
  4. Learning
  5. Command

CASE STUDY:
On a multi-year retainer, shaped Latista for $663M acquisition by Oracle. Made the feature-rich startup tech easier to find, trial, adopt, and evangelize. Re-engineered the app's interface to GUI honors. Ranked extensive content in search. Results: +352% traffic, +706% leads, +511% trials, +319% licenses, +263% AVG annual growth.

PERSONALITY:
• INNOVATOR who pioneers new growth avenues
• SERVANT-LEADER who aids others early and often
• BRIDGE BUILDER who crosses aisles to collaborate
• CHAMPION whose strategic acumen finds a way
• SWISS ARMY KNIFE whose range solves problems
• FINE ARTS MAJOR who advocates for artistry
• CRAFTSMAN who shapes or manages quality
• LIFELONG STUDENT and son of two teachers

Mentored by Stephen Addiss (1935-2022), pupil of the great John Cage (1912-92), guided by the incomparable Marcel Duchamp (1887-1968). Talents in visual design, music, and writing hit all notes of the lineage.

TESTIMONIALS (80+): estmktg.com/testimonials
RECOMMENDATIONS (30+): bottom of this page

"Townsend is a dynamic idea man, with the power of determination and perseverance to ensure initiatives take flight...he makes the ordinary extraordinary with the simplest of strokes...he's quick to the chase and the real challenges...he does not wait for problems to fester...he ensures success through thoughtful preparation and tenacity...he identifies considerations that shift thinking in a positive way...he's a leader with the natural ability to inspire...he's the type of guy you want on your team, because you certainly don't want to compete against him."

TRADEMARKS

IP: Tabula Raisa was registered with the U.S. Patent and Trade Office, serial numbers 86570349, 86574937. Filed with the U.S. Copyrights Office (1-2258907701).


Experience

Fractional at Ensō Strategic & Tactical
2019 – 2021 Seattle, WA
Marketing Director at Strong Home Mortgage
2021 – 2022 Manassas, VA
Digital Marketing Director at Gates Hudson
2017 – 2019 Fairfax, VA
Writer and Producer at Reckless Raven Studios, Go Booklets
2012 Worldwide
Senior Partner (Creative Direction & Sales) at Glimpse Digital
2007 – 2017 Worldwide
Marketing Director at Urban Trust Bank
2005 – 2007 Tysons Corner, VA
Director of Client Services at SQN Communications
2004 – 2005 Tysons Corner, VA
Manager of Comunications at ASPA
2003 – 2003 Washington, DC
Partner (Creative Direction & Sales) at Zinc Agency
1998 – 2003 Washington, DC
Marketing Manager at Leo A Daly
1997 – 1998 Washington, DC

Education

Fine Arts at University of Richmond
1991 – 1995 Richmond, VA

Awards

2021
Top 10 Lenders in Customer Satisfaction, Lending Tree
2015
Staff Pick, Showcased (#1 of 418 in Publishing, for Tabula Raisa), from Kickstarter
2013
Innovator Award (Mobility Category, for Latista Technologies), from Northern Virginia Technology Council
2010
Silver & Bronze Medals (Advertising Category, two clients), from Service Industry Advertising Awards
2006
“Doing More With Less” (for Goodwill), from PR Week Magazine
2005
M Award (For Mint Fitness), from American Marketing Association
2005
Book of Lists (Top Creative Agencies, #17, for SQN), from Washington Business Journal
2005
Outstanding Pharmaceutical Website (for Pfizer), from The Webbys
1999
Corporate Identity Silver Medal (for Leo A Daly Architects), from Society for Marketing Professional Services
1994
The Margaret Owen Finck Award for Creative Writing (Finalist), University of Richmond

Clients

  • Absolut Vodka (est. 1879)
  • AIA (est. 1857)
  • American Red Cross (est. 1881)
  • B’nai B’rith International (est. 1843)
  • Catholic Charities (est. 1910)
  • Cort Furniture (est. 1845)
  • First National Bank (est. 1857)
  • Goodwill (est. 1902)
  • Leo A Daly Architects (est. 1915)
  • Mitsubishi Corporation (est. 1918)
  • National Rifle Association (est. 1871)
  • Navy Federal Credit Union (est. 1933)
  • Pfizer (est. 1849)
  • Rutgers University (est. 1766)
  • Saab (est. 1945)
  • Skanska (est. 1887)
  • Sotheby’s (est. 1744)
  • Universal Music Group (est. 1934)
  • University of North Carolina (est. 1789)
  • University of Richmond (est. 1830)

Specialties

  • Communications
  • Brand Management
  • Content Strategy
  • Content Management
  • Copywriting
  • Editing
  • Search Engine Optimization (SEO)
  • Thought Leadership
  • Mentorship
  • Publicity
  • Social Media
  • Email Marketing
  • Website Development
  • Creative Direction
  • Graphic & Website Design
  • Advertising
  • Teasers
  • Blogs
  • Features

Skills

  • PC & Mac
  • AP & Chicago Style
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Powerpoint
  • Keynote
  • Pages
  • Adobe InDesign
  • Adobe Illustrator
  • Adobe Photoshop
  • Adobe Acrobat Professional
  • Adobe Analytics
  • Adobe Target
  • WordPress
  • Kajabi
  • Squarespace
  • Google Tools
  • Moz
  • Magento
  • Marketo
  • Salesforce
  • MailChimp
  • HTML
  • CSS