Eric S. Townsend
TRIPLE THREAT: strategic, tactical, creative, plus available remote or hybrid.
Prolific Writer / Award-Winning Marketing Communications
Plug-and-play resource whose creativity and range pair well with strong strategic acumen (MBTI, Clifton, DISC). Catalyst and problem-solver behind product launches, acquisitions, and other success stories. Bridge-builder, communicator, and writer who works to resonate and move needles on the frontlines. Advocate for quality and artistry.
Sample publishing at recklessraven.com.
PERFORMANCE:
• $10.1B loans, 26K closes ($387K avg), $14.4M budget for COSTCO partner STRONG HOME
• $68.2M leases on PPC ads, email, and other leads from 75+ websites for GATES HUDSON
• $663M acquisition by ORACLE from advances as fractional CMO for startup LATISTA
• $500+M cert/IRA revenue from 19K new members (+105%, +171% goals), plus helped launch Digital Investor (9.3M visits, $4.5B invested, 2023) for NAVY FEDERAL CREDIT UNION
• $200+M revenue as proposal lead for LEO A DALY (largest private U.S. architect/engineer)
• $17.1M in digital marketing and creative revenue for ZINC, SQN, and GLIMPSE DIGITAL
MARKETING & CREATIVE SKILLS:
• Creative Direction • Website Development • Advertising • Multimedia Design • Writing & Editorial • SEO • Strategy • Positioning • Differentiation • LeadGen • Sales
BEHAVIORAL:
• Listening • Awareness • Empathy • Curiosity • Critical Thinking • Artistry • Presentation • Channel Navigation • Consensus • Project Management
CLIFTON STRENGTHS:
- Strategy
- Achievement
- Ideation
- Learning
- Command
CASE STUDY:
On a multi-year retainer, shaped Latista for $663M acquisition by Oracle. Made the feature-rich startup tech easier to find, trial, adopt, and evangelize. Re-engineered the app's interface to GUI honors. Ranked extensive content in search. Results: +352% traffic, +706% leads, +511% trials, +319% licenses, +263% AVG annual growth.
PERSONALITY:
• INNOVATOR who pioneers new growth avenues
• SERVANT-LEADER who aids others early and often
• BRIDGE BUILDER who crosses aisles to collaborate
• CHAMPION whose strategic acumen finds a way
• SWISS ARMY KNIFE whose range solves problems
• FINE ARTS MAJOR who advocates for artistry
• CRAFTSMAN who shapes or manages quality
• LIFELONG STUDENT and son of two teachers
Mentored by Stephen Addiss (1935-2022), pupil of the great John Cage (1912-92), guided by the incomparable Marcel Duchamp (1887-1968). Talents in visual design, music, and writing hit all notes of the lineage.
TESTIMONIALS (80+): estmktg.com/testimonials
RECOMMENDATIONS (30+): bottom of this page
"Townsend is a dynamic idea man, with the power of determination and perseverance to ensure initiatives take flight...he makes the ordinary extraordinary with the simplest of strokes...he's quick to the chase and the real challenges...he does not wait for problems to fester...he ensures success through thoughtful preparation and tenacity...he identifies considerations that shift thinking in a positive way...he's a leader with the natural ability to inspire...he's the type of guy you want on your team, because you certainly don't want to compete against him."
TRADEMARKS
IP: Tabula Raisa was registered with the U.S. Patent and Trade Office, serial numbers 86570349, 86574937. Filed with the U.S. Copyrights Office (1-2258907701).
Experience
- Fractional at Ensō Strategic & Tactical
- 2019 – 2021 Seattle, WA
- Marketing Director at Strong Home Mortgage
- 2021 – 2022 Manassas, VA
- Digital Marketing Director at Gates Hudson
- 2017 – 2019 Fairfax, VA
- Writer and Producer at Reckless Raven Studios, Go Booklets
- 2012 Worldwide
- Senior Partner (Creative Direction & Sales) at Glimpse Digital
- 2007 – 2017 Worldwide
- Marketing Director at Urban Trust Bank
- 2005 – 2007 Tysons Corner, VA
- Director of Client Services at SQN Communications
- 2004 – 2005 Tysons Corner, VA
- Manager of Comunications at ASPA
- 2003 – 2003 Washington, DC
- Partner (Creative Direction & Sales) at Zinc Agency
- 1998 – 2003 Washington, DC
- Marketing Manager at Leo A Daly
- 1997 – 1998 Washington, DC
Education
- Fine Arts at University of Richmond
- 1991 – 1995 Richmond, VA
Awards
- 2021
- Top 10 Lenders in Customer Satisfaction, Lending Tree
- 2015
- Staff Pick, Showcased (#1 of 418 in Publishing, for Tabula Raisa), from Kickstarter
- 2013
- Innovator Award (Mobility Category, for Latista Technologies), from Northern Virginia Technology Council
- 2010
- Silver & Bronze Medals (Advertising Category, two clients), from Service Industry Advertising Awards
- 2006
- “Doing More With Less” (for Goodwill), from PR Week Magazine
- 2005
- M Award (For Mint Fitness), from American Marketing Association
- 2005
- Book of Lists (Top Creative Agencies, #17, for SQN), from Washington Business Journal
- 2005
- Outstanding Pharmaceutical Website (for Pfizer), from The Webbys
- 1999
- Corporate Identity Silver Medal (for Leo A Daly Architects), from Society for Marketing Professional Services
- 1994
- The Margaret Owen Finck Award for Creative Writing (Finalist), University of Richmond
Clients
- Absolut Vodka (est. 1879)
- AIA (est. 1857)
- American Red Cross (est. 1881)
- B’nai B’rith International (est. 1843)
- Catholic Charities (est. 1910)
- Cort Furniture (est. 1845)
- First National Bank (est. 1857)
- Goodwill (est. 1902)
- Leo A Daly Architects (est. 1915)
- Mitsubishi Corporation (est. 1918)
- National Rifle Association (est. 1871)
- Navy Federal Credit Union (est. 1933)
- Pfizer (est. 1849)
- Rutgers University (est. 1766)
- Saab (est. 1945)
- Skanska (est. 1887)
- Sotheby’s (est. 1744)
- Universal Music Group (est. 1934)
- University of North Carolina (est. 1789)
- University of Richmond (est. 1830)
Specialties
- Communications
- Brand Management
- Content Strategy
- Content Management
- Copywriting
- Editing
- Search Engine Optimization (SEO)
- Thought Leadership
- Mentorship
- Publicity
- Social Media
- Email Marketing
- Website Development
- Creative Direction
- Graphic & Website Design
- Advertising
- Teasers
- Blogs
- Features
Skills
- PC & Mac
- AP & Chicago Style
- Microsoft Word
- Microsoft Excel
- Microsoft Powerpoint
- Keynote
- Pages
- Adobe InDesign
- Adobe Illustrator
- Adobe Photoshop
- Adobe Acrobat Professional
- Adobe Analytics
- Adobe Target
- WordPress
- Kajabi
- Squarespace
- Google Tools
- Moz
- Magento
- Marketo
- Salesforce
- MailChimp
- HTML
- CSS